Virgin Media Community

[JNewell]

Lately during the evening my Internet speeds will drop drastically from my usual 100mbp up 10mbp down to different speeds. Varying every time I do a speed test. I've done  a pin reset, reset the router itself and anything else I can think of. 

Any ideas why this has been happening? 

Thanks in advance. 

[japitts]

Are these speeds varying over wired & wireless connections?

It could make the difference between this being a broadband versus a WiFi-problem.

Do you have a BQM running? If not, I'd recommend setting one up - https://www.thinkbroadband.com/broadband/monitoring/quality/list 

[JNewell]

Wired connection.

[japitts]

Do you have a BQM running?

If yes - please post the link.

If not - please set one up as per previous post.

[JNewell]

I'm not sure what a BQM is.

[japitts]

I posted a link in message#2 above... This monitors your connection 24/7 and provides a pretty graph which identifies any underlying issues.

https://www.thinkbroadband.com/broadband/monitoring/quality/list 

[JNewell]

https://www.thinkbroadband.com/broadband/monitoring/quality/share/ace7d185ba976821829340ec4dde9e0816...

This work? 

[jpeg1]

Yes. It will take a day or two to show useful results. 

[JNewell]

Well my internets having issues yet again tonight. So see if anything helps now

[Matthew_ML]

Hello JNewell, thanks for posting your first post and welcome to the community. 

Sorry to see you are having some issues regrading your wired internet connection. I have had a look into this and from from looking into BQM graph everything looks fine on our end. I have also had a look into the hubs specs and again everything looks fine. How have things been over the weekend and what sort of speeds having you been getting on a wired connection? Please do a speed test and post your results here via the link https://www.speedtest.net/  

Keep us updated 🙂