My current download speed is 7.5Mbs, way below the guaranteed speed.
My upload speed is 20.91Mbs which is within the guaranteed speed.
I have rebooted the router with no success on improving the download speed, checked all the connections, My ethernet cable to the PC is 5E.
Is there any suggestions please?
Could you access your router using http://192.168.0.1/ or http://192.168.100.1 for modem mode. Log in, select the 'Advanced settings / Tools / Network status' option and paste your 'Downstream', 'Upstream', and 'Network Log' tabs? Please copy/paste this data as text, split between multiple posts (Sometimes you have to click 'Post' twice due to an error message).