Hi. I wonder if someone can shed any light on some slow speeds I am having. Been getting a solid 350MB for ages. Then yesterday I noticed some slow down, speed tests have been putting my connection at about 10MB down (still the full 35MB up though).
I have isolated all the devices from my nextwork, rebooted the router, reset the router, even went into modem mode with one laptop connected, still the same slow speeds. The call center say everything is fine their end and its my home network?? Can anyone help? I need to be able to work from home!
My network log:
18/12/2020 12:36:8 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
18/12/2020 12:36:3 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
18/12/2020 11:09:13 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
18/12/2020 11:06:15 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
18/12/2020 10:51:37 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/01/1970 00:01:42 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
Upstream:
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 32600000 | 47.8 | 5120 | 64 qam | 11 |
2 | 39400000 | 48 | 5120 | 64 qam | 8 |
3 | 46200000 | 48.5 | 5120 | 64 qam | 7 |
4 | 25800000 | 47.5 | 5120 | 64 qam | 12 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
Downstream:
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 331000000 | 2.5 | 40 | 256 qam | 25 |
2 | 251000000 | 1.2 | 40 | 256 qam | 15 |
3 | 259000000 | 1.7 | 40 | 256 qam | 16 |
4 | 267000000 | 2 | 40 | 256 qam | 17 |
5 | 275000000 | 2 | 40 | 256 qam | 18 |
6 | 283000000 | 1.7 | 40 | 256 qam | 19 |
7 | 291000000 | 1.5 | 40 | 256 qam | 0 |
8 | 299000000 | 1.5 | 40 | 256 qam | 21 |
9 | 307000000 | 1.5 | 40 | 256 qam | 22 |
10 | 315000000 | 1.9 | 40 | 256 qam | 23 |
11 | 323000000 | 2.2 | 40 | 256 qam | 24 |
12 | 371000000 | 1.4 | 40 | 256 qam | 26 |
13 | 379000000 | 1 | 40 | 256 qam | 27 |
14 | 387000000 | 1 | 40 | 256 qam | 28 |
15 | 395000000 | 1 | 40 | 256 qam | 29 |
16 | 403000000 | 1 | 40 | 256 qam | 30 |
17 | 411000000 | 0.5 | 40 | 256 qam | 31 |
18 | 419000000 | 0.4 | 40 | 256 qam | 32 |
19 | 427000000 | 0 | 40 | 256 qam | 33 |
20 | 435000000 | -0.2 | 40 | 256 qam | 34 |
21 | 443000000 | 0 | 40 | 256 qam | 35 |
22 | 451000000 | -0.2 | 40 | 256 qam | 36 |
23 | 459000000 | 0 | 40 | 256 qam | 37 |
24 | 467000000 | -0.2 | 40 | 256 qam | 38 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.3 | 2 | 0 |
2 | Locked | 40.3 | 16 | 0 |
3 | Locked | 40.3 | 7 | 0 |
4 | Locked | 40.3 | 6 | 0 |
5 | Locked | 40.9 | 5 | 0 |
6 | Locked | 40.3 | 5 | 0 |
7 | Locked | 40.3 | 7 | 0 |
8 | Locked | 40.9 | 18 | 0 |
9 | Locked | 40.9 | 7 | 0 |
10 | Locked | 40.3 | 8 | 0 |
11 | Locked | 40.9 | 8 | 0 |
12 | Locked | 40.3 | 1 | 0 |
13 | Locked | 40.3 | 8 | 0 |
14 | Locked | 40.3 | 9 | 0 |
15 | Locked | 40.3 | 22 | 0 |
16 | Locked | 40.3 | 10 | 0 |
17 | Locked | 40.3 | 16 | 0 |
18 | Locked | 40.3 | 9 | 0 |
19 | Locked | 40.3 | 4 | 0 |
20 | Locked | 40.3 | 13 | 0 |
21 | Locked | 40.3 | 17 | 0 |
22 | Locked | 40.3 | 20 | 0 |
23 | Locked | 40.9 | 12 | 0 |
24 | Locked | 40.3 | 13 | 0 |