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RichardHHH
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Slow Broadband

Hello

I also have slow broadband.  Am on M100 and today have measured download speeds (wired connection, not wifi) between 33 and 64, but upload speeds at only 0.36-1.  This is causing lots of issues on zoom, especially in office hours.

I use a Super Hub 2.  Have tried to upgrade to a superhub 3 on the website but just get an OOPS message.

I have just set up a monitor on thinkbroadband a few minutes ago

https://www.thinkbroadband.com/broadband/monitoring/quality/share/bd40409cc957eb158ad519dfc3b7ee3c757f998e

 

 

Could someone please help me?

 

Thanks

 

Richard

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RichardHHH
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Re: Slow Broadband

That didn't monitor work. Here is another link to another which hopefully will.

https://www.thinkbroadband.com/broadband/monitoring/quality/share/ae899e1388c88e402a17ca729731fdda05...
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conman33158
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Re: Slow Broadband

Can you please do the following:

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter. 

For Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.

For Hub 4 When the page appears LOG IN then Advanced Settings > Tools > Network Status.

Copy and paste the contents of the Downstream, Upstream, Configuration and Network Log tabs onto here, if you get a yellow warning just click the Post button again. Use one post for each item if needed.

Please do not use screen grabs.

***********************************************************************************************************************************
Super Hub 4.0 (modem mode) - Gig1 Fibre FTTP - Asus RT-AX82U & Asus RT-AX56U with AiMesh setup
***********************************************************************************************************************************
My Broadband Ping - conman33158
RichardHHH
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Re: Slow Broadband

Downstream  DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz)410250000418250000426250000434250000442250000450250000458250000466250000
Lock Status(QAM Lock/FEC Sync/MPEG Lock)LockedLockedLockedLockedLockedLockedLockedLocked
Channel ID12345678
Modulation256QAM256QAM256QAM256QAM256QAM256QAM256QAM256QAM
Symbol Rate (Msym/sec)6.9520006.9520006.9520006.9520006.9520006.9520006.9520006.952000
Interleave DepthI=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV)-4.93-5.05-5.19-5.28-5.19-5.38-5.77-5.87
RxMER (dB)37.9437.9437.9437.3638.2637.9437.9437.94
Pre RS Errors3441261313411789933917941937
Post RS Errors288934956972923906927915
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RichardHHH
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Re: Slow Broadband

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conman33158
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Re: Slow Broadband


@RichardHHH wrote:

http://192.168.0.1/cgi-bin/VmRouterStatusUpstreamCfgCgi

 


This is no good as it's just a link within your own network

***********************************************************************************************************************************
Super Hub 4.0 (modem mode) - Gig1 Fibre FTTP - Asus RT-AX82U & Asus RT-AX56U with AiMesh setup
***********************************************************************************************************************************
My Broadband Ping - conman33158
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RichardHHH
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Re: Slow Broadband

General Configuration

Network AccessAllowed
Maximum Number of CPEs1
Baseline PrivacyEnabled
DOCSIS ModeEuroDOCSIS 3.0
Config File 

Primary Downstream Service Flow

SFID521086
Max Traffic Rate117000047 bps
Max Traffic Burst42600 bytes
Min Traffic Rate0 bps

Primary Upstream Service Flow

SFID521085
Max Traffic Rate10500047 bps
Max Traffic Burst16320 bytes
Min Traffic Rate0 bps
Max Concatenated Burst16320 bytes
Scheduling TypeBest Effort
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RichardHHH
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Re: Slow Broadband

Network Log

First TimeLast TimePriorityError NumberDescription
24/01/2021 12:00:17 GMT24/01/2021 12:00:17 GMTWarning (5)66050310Auth Success - Web login successful.
24/01/2021 11:47:47 GMT24/01/2021 11:47:47 GMTWarning (5)66050310Auth Success - Web login successful.
23/01/2021 08:46:35 GMT23/01/2021 08:46:35 GMTError (4)68010302DHCP WAN IP - 82.6.151.117
23/01/2021 08:45:34 GMT23/01/2021 08:45:34 GMTError (4)68000407TOD established
Time Not EstablishedTime Not EstablishedNotice (6)84000510Downstream Locked Successfully
22/01/2021 14:57:01 GMT22/01/2021 14:57:01 GMTError (4)68010302DHCP WAN IP - 82.6.151.117
22/01/2021 14:55:58 GMT22/01/2021 14:55:58 GMTError (4)68000407TOD established
Time Not EstablishedTime Not EstablishedCritical (3)82000200No Ranging Response received - T3 time-out
Time Not EstablishedTime Not EstablishedNotice (6)84000510Downstream Locked Successfully
22/01/2021 10:08:06 GMT22/01/2021 10:08:06 GMTWarning (5)66050310Auth Success - Web login successful.
22/01/2021 10:07:27 GMT22/01/2021 10:07:27 GMTError (4)68010302DHCP WAN IP - 82.6.151.117
22/01/2021 10:06:25 GMT22/01/2021 10:06:25 GMTError (4)68000407TOD established
Time Not EstablishedTime Not EstablishedCritical (3)82000200No Ranging Response received - T3 time-out
Time Not EstablishedTime Not EstablishedNotice (6)84000510Downstream Locked Successfully
22/01/2021 10:01:12 GMT22/01/2021 10:01:12 GMTError (4)68010302DHCP WAN IP - 82.6.151.117
22/01/2021 10:00:08 GMT22/01/2021 10:00:08 GMTError (4)68000407TOD established
Time Not EstablishedTime Not EstablishedNotice (6)84000510Downstream Locked Successfully
22/01/2021 09:55:55 GMT22/01/2021 09:55:55 GMTError (4)68010302DHCP WAN IP - 82.6.151.117
22/01/2021 09:54:52 GMT22/01/2021 09:54:52 GMTError (4)68000407TOD established
Time Not EstablishedTime Not EstablishedCritical (3)82000200No Ranging Response received - T3 time-out
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RichardHHH
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Re: Slow Broadband

Upstream US-1US-2US-3US-4Channel Type2.02.02.02.0Channel ID2341Frequency (Hz)39400000326000002580000046200000Ranging StatusSuccessSuccessSuccessSuccessModulation64QAM64QAM64QAM64QAMSymbol Rate (Sym/sec)5120000512000051200005120000Mini-Slot Size2222Power Level (dBmV)51.0051.0051.0051.00T1 Timeouts0000T2 Timeouts0000T3 Timeouts0000T4 Timeouts0000 

 

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RichardHHH
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Message 10 of 29
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Re: Slow Broadband

Yes sorry. Have posted below but isn't coming out in a table format. Is it readable?
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