Hi @BoneMatrix
A 30 seconds pin reset will clear any pre and post errors which have accumulated on the upstream channels.
If there is a utilisation ticket open in the area then it should show within our Virgin Media app in the status section.
@thebigmg can you copy and paste the Upstream and Downstream channel info from within the Hub 3 settings. I'll check them over for you to make sure it isn't power levels related.
Thanks
Christy
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