I upgraded to the 1gb package a few months ago. Initially I was consistently hitting 800-1100 mbps download speeds. After a couple of weeks this dropped off and has now returned to the same speed I was getting on the 500 mbps package before upgrading (between 300-400 mbps).
all tests were performed over Ethernet.
I currently have the hub 4 in modem mode. The issue still persists when it’s in router mode also.
If you don’t have anything valuable to say then it’s probably best you do move along and don’t reply in the first place.
downgrading is an option but it defeats the point of upgrading in the first place. A choice I made not for the fun of it but because I wanted the higher speeds…
happy to to provide any information to those here to help.
Hi @Josh2205 thanks for posting and welcome back to our community.
Sorry to hear you've not been receiving your advertised speeds. I would like to take a closer look on your behalf. I am going to send you a private message, to confirm some details. Please look out for the purple envelope in the top right of your screen.