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maxwellmck
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Single Thread Speed Slow

Slow single thread speed (25Mbps), when carrying tasks out such as downloading.

all tests carried out over ethernet

Multithread test 

Single thread test 1 

single thread speedtest 2 

Single thread speedtest 3 

Thinkbroadband speedtest 1 

Thinkbroadband speedtest 2 

TBB Monitor 

RR-IT-GUY
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Re: Single Thread Speed Slow

Hi,

Post up your Connection details and someone will check to see if there is a problem.

In your browser’s URL box type in http://192.168.0.1  (or http://192.168.100.1 - if in modem mode) hit return.

On the first page click on the “router status” icon/text at bottom-middle of first page up and then copy/paste as “Formatted Text” (not images)

FULL sets of data onto here

pages from the Downstream

from the Upstream & the Network Logs page.

Mac, IP addresses will be blanked out when you submit and have to do this twice

Please also set up a  “Broadband Quality Monitor” to monitor the state of your connection and record any true network dropouts, latency issues, packet loss.

It will allow you to identify issues It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) post the “link” to the “share live graph” (as per instructions on the TB website) when it starts to develop.

https://www.thinkbroadband.com/broadband/monitoring/quality

RR The IT GUY

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maxwellmck
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Re: Single Thread Speed Slow

Cable Modem StatusItem Status Comments

Acquired Downstream Channel (Hz)
203000000
Locked
Ranged Upstream Channel (Hz)
53700000
Locked
Provisioning State
Online

 

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1203000000037256 qam9
2139000000237256 qam1
31470000001.737256 qam2
41550000001.437256 qam3
51630000001.437256 qam4
61710000001.237256 qam5
7179000000137256 qam6
81870000000.737256 qam7
91950000000.237256 qam8
10211000000-0.237256 qam10
11219000000-0.437256 qam11
12227000000-0.737256 qam12
13235000000-0.937256 qam13
14243000000-237256 qam14
15251000000-3.537256 qam15
16259000000-2.437256 qam16
17267000000-1.537256 qam17
18275000000-1.237256 qam18
19283000000-0.937256 qam19
20291000000-0.737256 qam20
21299000000-0.237256 qam21
22307000000037256 qam22
233150000001.237256 qam23
243230000002.237256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked37.321609093
2Locked37.6312614715
3Locked37.3291012657
4Locked37.3317711141
5Locked37.6266611064
6Locked37.3250915569
7Locked37.6191711362
8Locked37.3209410835
9Locked37.619999716
10Locked37.321718482
11Locked37.620358910
12Locked37.318659143
13Locked37.318429759
14Locked37.326609869
15Locked37.656529923
16Locked37.337729198
17Locked37.319738541
18Locked37.620648738
19Locked37.318667575
20Locked37.618566644
21Locked37.318915216
22Locked37.617923957
23Locked37.617023514
24Locked37.616204102

 

 

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maxwellmck
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Re: Single Thread Speed Slow

Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
15370000051512064 qam2
23940013151512064 qam4
34620020651512064 qam3
46029981951512064 qam1


Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0010
2ATDMA0000
3ATDMA0010
4ATDMA0030

 

General Configuration
Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
cmreg-vmdg505-bbt062-b.cm



Primary Downstream Service Flow
SFID311766
Max Traffic Rate402500089
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow
SFID311765
Max Traffic Rate38500089
Max Traffic Burst42600
Min Traffic Rate0
Max Concatenated Burst42600
Scheduling TypeBestEffort

 

Network LogTime Priority Description
01/09/2021 12:04:53criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
31/08/2021 08:44:28Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
31/08/2021 02:51:46ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2021 02:39:43criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2021 00:44:22ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/08/2021 13:19:51criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/08/2021 12:45:34Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/08/2021 12:45:34criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/08/2021 12:45:32Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/08/2021 12:45:32criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/08/2021 10:53:45Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/08/2021 10:53:45criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/08/2021 10:53:34Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/08/2021 04:37:58criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
23/08/2021 15:59:14ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/08/2021 10:57:34criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/08/2021 03:59:14ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/08/2021 07:08:48Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/08/2021 19:20:16criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/08/2021 15:59:14ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
RR-IT-GUY
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Message 5 of 12
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Re: Single Thread Speed Slow

Power levels look good however same can't be said for the Pre RS Errors Post RS Errors, would you mind giving us a hub reboot then submitting more stats later on?

Also meant to ask what your broadband speed is as from what i can see it looks like M350?

maxwellmck
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Re: Single Thread Speed Slow

To confirm it is a M350
and have rebooted now

I am getting slow speeds still Single thread 17:57 

maxwellmck
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Re: Single Thread Speed Slow

Thinkbroadband 1 gig test fileThinkbroadband 1 gig test file

above is a thinkbroadband test file as you can see the speed is very slow

Screenshot 2021-09-01 180257.png

Nvedea driver downloads

Screenshot 2021-09-01 180530.png

OVH data centres download speed

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Roger_Gooner
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Alessandro Volta
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Message 8 of 12
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Re: Single Thread Speed Slow

Your upstream power levels are too high and are quite possibly hindering download speeds.

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG108S 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
RR-IT-GUY
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Re: Single Thread Speed Slow

thanks for spotting that, I had not.

You will need an engineer to check your tap to check if its good and you will also need to check how many splitters you have for TV services and make sure there are less. The cables should really be replaced and ideally the splitter should be replaced for a powered splitter if there are a few cable devices such as TV's however the downstream looks good so that might cause another issue? I'll let someone here see what they think.

Would someone mind flagging this up for the forum team to get an engineer booked.

legacy1
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Alessandro Volta
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Helpful Answer

Re: Single Thread Speed Slow

Either its the way QoS is done in the area on VM side or you need to set this in admin cmd
netsh interface tcp set global autotuningl=normal

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