on 15-02-2023 22:01
I've been having erratic issues with ping for a few weeks now. Thought it might be a recurrence of an earlier issue with my coax cable, but no longer sure this is the case. Router stats:
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
26 | 338750000 | 7.900002 | 40.946209 | QAM256 | 26 |
1 | 138750000 | 7.599998 | 38.983261 | QAM256 | 1 |
2 | 146750000 | 7.599998 | 38.983261 | QAM256 | 2 |
3 | 154750000 | 7.199997 | 38.983261 | QAM256 | 3 |
4 | 162750000 | 7.099998 | 38.983261 | QAM256 | 4 |
5 | 170750000 | 7.199997 | 38.983261 | QAM256 | 5 |
6 | 178750000 | 7.199997 | 40.366287 | QAM256 | 6 |
7 | 186750000 | 7.199997 | 38.983261 | QAM256 | 7 |
8 | 194750000 | 7.099998 | 38.983261 | QAM256 | 8 |
9 | 202750000 | 7.099998 | 38.983261 | QAM256 | 9 |
10 | 210750000 | 7.099998 | 38.983261 | QAM256 | 10 |
11 | 218750000 | 7.000000 | 38.983261 | QAM256 | 11 |
12 | 226750000 | 6.800003 | 38.983261 | QAM256 | 12 |
13 | 234750000 | 6.599998 | 38.605377 | QAM256 | 13 |
14 | 242750000 | 6.800003 | 38.983261 | QAM256 | 14 |
15 | 250750000 | 6.800003 | 38.983261 | QAM256 | 15 |
16 | 258750000 | 6.900002 | 40.366287 | QAM256 | 16 |
17 | 266750000 | 6.900002 | 40.366287 | QAM256 | 17 |
18 | 274750000 | 7.400002 | 40.366287 | QAM256 | 18 |
19 | 282750000 | 7.599998 | 38.983261 | QAM256 | 19 |
20 | 290750000 | 7.900002 | 38.983261 | QAM256 | 20 |
21 | 298750000 | 7.400002 | 40.366287 | QAM256 | 21 |
22 | 306750000 | 7.300003 | 40.366287 | QAM256 | 22 |
23 | 314750000 | 7.500000 | 40.366287 | QAM256 | 23 |
24 | 322750000 | 8.000000 | 40.946209 | QAM256 | 24 |
25 | 330750000 | 8.300003 | 40.366287 | QAM256 | 25 |
27 | 346750000 | 7.500000 | 40.366287 | QAM256 | 27 |
28 | 354750000 | 7.199997 | 38.983261 | QAM256 | 28 |
29 | 362750000 | 7.000000 | 38.983261 | QAM256 | 29 |
30 | 370750000 | 6.800003 | 38.983261 | QAM256 | 30 |
31 | 378750000 | 6.199997 | 38.605377 | QAM256 | 31 |
Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors
26 | Locked | 40.946209 | 6 | 0 |
1 | Locked | 38.983261 | 0 | 0 |
2 | Locked | 38.983261 | 5 | 0 |
3 | Locked | 38.983261 | 0 | 0 |
4 | Locked | 38.983261 | 0 | 0 |
5 | Locked | 38.983261 | 6 | 0 |
6 | Locked | 40.366287 | 0 | 0 |
7 | Locked | 38.983261 | 0 | 0 |
8 | Locked | 38.983261 | 0 | 0 |
9 | Locked | 38.983261 | 0 | 0 |
10 | Locked | 38.983261 | 8 | 0 |
11 | Locked | 38.983261 | 1 | 0 |
12 | Locked | 38.983261 | 0 | 0 |
13 | Locked | 38.605377 | 6 | 0 |
14 | Locked | 38.983261 | 0 | 0 |
15 | Locked | 38.983261 | 7 | 0 |
16 | Locked | 40.366287 | 5 | 0 |
17 | Locked | 40.366287 | 0 | 0 |
18 | Locked | 40.366287 | 6 | 0 |
19 | Locked | 38.983261 | 0 | 0 |
20 | Locked | 38.983261 | 7 | 0 |
21 | Locked | 40.366287 | 0 | 0 |
22 | Locked | 40.366287 | 0 | 0 |
23 | Locked | 40.366287 | 0 | 0 |
24 | Locked | 40.946209 | 8 | 0 |
25 | Locked | 40.366287 | 0 | 0 |
27 | Locked | 40.366287 | 0 | 0 |
28 | Locked | 38.983261 | 0 | 0 |
29 | Locked | 38.983261 | 0 | 0 |
30 | Locked | 38.983261 | 0 | 0 |
31 | Locked | 38.605377 | 0 | 0 |
159 | 94 | 4K | 1840 | QAM1024 | 424 |
159 | Locked | 43 | 7.3 | 51395686 | 0 |
on 09-01-2024 12:46
Hi Rogueywon
Thank you for your update - we're really pleased to hear things seem to be a lot more stable for you now. We apologise again for the time it took to get this resolved.
Please don't hesitate to get back in touch if you do experience any further issues.
All the best,