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shamusy
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Message 1 of 16
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SLOW broadband through NordVPN

just switched to Virgin....what have i done!?,download speeds are horrendous when using NordVPN!?,just switched form Sky,and BT before that,never had any issues with speeds etc,virgin suppose to be approx 3 times faster that sky was,but its the opposite!,its garbage.

only just signed up,if thats the way it is now with virgin they might be getting my 'bye bye' within the cooling off period.

i would imagine this farce will lose them Many Many customers!??

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legacy1
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Alessandro Volta
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Message 2 of 16
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Re: SLOW broadband through NordVPN

Try with the hub in modem mode
run speed test without a VPN here
https://www.speedtest.net/
before running Go under it has connections click single

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RedGooner
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Message 3 of 16
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Re: SLOW broadband through NordVPN

I second Modem Mode.

--
Red (VM SH2 AC Beta tester)
Running on 1Gbps VM service with SH4 in Modem Mode, with a ASUS RT-AC5300 router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech.
My advice is at your own risk. If you are happy with my answers please press Kudo ?
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shamusy
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Message 4 of 16
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Re: SLOW broadband through NordVPN

in modem mode do i not need another router??
already done a speedtest without VPN and get
51.92mb download
10.08 upload

suppose to be on 100mb so its half speed to start with !?.
cheers
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legacy1
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Alessandro Volta
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Message 5 of 16
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Re: SLOW broadband through NordVPN


@shamusy wrote:
in modem mode do i not need another router??


A PC has a DHCP client just like a router so a PC will do

Do you get around 50Mb with the VPN?

 

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shamusy
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Message 6 of 16
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Re: SLOW broadband through NordVPN

ok thanks.
couldnt even conect to anything in modem mode?,zero internet.
had to reset,then tried in normal mode
51.92mb without VPN
41.36 with VPN
but when downloading through VPN i only get about 1mb speed!!?,was alot faster with Sky using same VPN/sites/downloads etc and sky was 38mb not 100mb .
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shamusy
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Message 7 of 16
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Re: SLOW broadband through NordVPN

thats great but i dont want to spend 500 quid on a new router to be able to get speeds because virgin are wrongly (possibly illegally??) throttling speeds through VPN's
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legacy1
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Alessandro Volta
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Message 8 of 16
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Re: SLOW broadband through NordVPN

You don't need to spend that much on a router you can get one for under £100 even around £50.

Try modem mode again with only a PC connected you may have the unplug replug the Ethernet cable or power off the hub for 2mins.

Test a file download part mid-night.

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DanielH1983
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Message 9 of 16
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Re: SLOW broadband through NordVPN

there's your problem you are using a VPN it will suck up most your bandwidth and the reasoning behind the VPN is because you either want to download illegal media.software or browse youtube or other streaming software not allowed in the UK so way to out yourself since the software built into the virgin media hub is more than capable at stopping many hackers, try it without the VPN active and do a proper speed test while posting the results because i can tell you right now if your on the M350 connection you would NOT be getting 50MB down speeds.

shamusy
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Message 10 of 16
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Re: SLOW broadband through NordVPN

Screenshot_2020-03-30 Speedtest by Ookla - The Global Broadband Speed Test.pngim not on M350 only M100,but with no VPN being used and just doing the speedtest i only get 51.92mb download speed,shouldnt i be getting very close to the 100mb thats advertised??.
also the fact that i used the very same software/sites/VPN on Sky and BT with no speed problems or restrictions leads me to believe it Virgins new router and software to blame!?

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