I recently upgraded from M350 to 1GIG with the SH4. I have always used my own routers, in the past i had a PFSense custom router which was giving me no end of issues in 2020 after some SH3 fw update. I ended up getting a Ubiquiti EdgeMax router which was working fine, getting the full speeds.
Since getting the SH4 i immediately went to modem mode and hooked it up. Im now on average getting around 120-300Mb download speeds when its in modem mode. I have reverted to router mode to do some more tests. The best ive gotten in router mode is about 450Mbs but no more.
Obviously when i call VM support im told sorry, thats your problem we dont support that type of setup. Any tips from other SH4 users?
I should also mention that after going back to router mode the SH4 responds on both 192.168.100.1 and 192.168.0.1 which seems odd? This is with my direclty connected via ethernet to the Sh4
Below are the details from the SH while its in router mode. Given they wont help me with my own router setup, i guess there is still an issue since im getting less than half while in router mode?
Time Priority Description
Thu 01/01/1970 00:01:28 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Sat 18/12/2021 10:26:35 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;