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AndreyAbbeyW
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SERVICE STATUS => Broadband => No known issues

Hello,
 
My broadband is very slow, but no issues shown on Service Status (Area 21). However, running the test gives:
 
<<
Network issue
We have detected an issue that maybe affecting your broadband and TV video on demand services

What does this mean?

  • This issue is caused by interference on our network impacting multiple customers in your area.
  • This will cause intermittent speeds and performance may vary at different times.

>>

Does it mean that the issue has been reported and someone may be on it at some point?

Thanks

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fjgungor
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Re: SERVICE STATUS => Broadband => No known issues

I have the highest package and my broadband is very slow at this level too. I am paying £60 a month for nothing.

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AndreyAbbeyW
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Re: SERVICE STATUS => Broadband => No known issues

I'm on the 350Mbps, getting 14Mbps Max.
Bandwidth throttling clearly. Why not to announce that?