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Adrian1976
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Rubbish speeds on 350 Package

Lately in my area the service has been so poor I am not even getting 80 M/Bit on a 350 package at 6 am on a Sunday morning.

What is going on in this area and how do I report my rubbish service?

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Adrian1976
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Re: Rubbish speeds on 350 Package

Forgot to add screenshots of how crap it is.Screenshot 2021-12-19 073836.pngScreenshot 2021-12-19 073751.png

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Adduxi
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Re: Rubbish speeds on 350 Package

How are you testing, wired or wireless? 80mb sounds like your device is running at 10/100 ?

Also post all your Power levels, Pre and PostRS errors and Network log. Do not use screenshots please, just copy and paste the text into several posts.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Lee_R
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Re: Rubbish speeds on 350 Package

Hi Adrian1976 thanks for posting and welcome back to our community.

Please could you follow the suggestion made by Adduxi?  As we've located your account from here and cannot find anything that explains the issues you're experiencing.

Regards


Lee_R

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