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SunnyChana1
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Tuning in
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Rubbish overall service, on hold for 6 hours, blackspots, wifi keeps dropping, cant contact

What is going on at Virgin Media? I can't get through to them, the hub 4.0 they have sent me is rubbish and wont even reach 2 room across. The wifi keeps dropping, there are blacspots all over my house. I never had this issue with the hub 3.0.

How do we contact someone who can resolve these issues?

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MikeRobbo
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Alessandro Volta
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Re: Rubbish overall service, on hold for 6 hours, blackspots, wifi keeps dropping, cant contact

What is your connection like using a direct connection using a Cat 5E or better cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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