Hey @PantsMoustache,
Welcome back to the community and thanks for taking the time to post here on our forums.
We need to get this looked into straight away for you, I will need to book an engineer visit to have your hub replaced, I can do this from here but we would need to confirm a few details via private message.
I will send the message over in a moment, please look out for it and we can get this booked in.
Regards,
Steven_L