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Sonic2808
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Router issues

I’m having major problems with my router and my speeds are ridiculously low 

 

Download 12.90 mbps

upload 1876.61 Mbps

ping 21.47 ms 

 do I need to do something about the router

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Sonic2808
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Re: Router issues

The router is Super Hub 2ac vmdg490

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jbrennand
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Re: Router issues

What Hub do you have and what package are you on?

Are you testing on wifi? If so, test on a device connected by Cat5e or better, ethernet cable direct to the Hub that is in modem mode. Test at speedtest.net to your nearest VM serverSee what that gets to the Hub.

See what that gives you.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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