cancel
Showing results for 
Search instead for 
Did you mean: 

Router download speeds drop to sub 1mb until reboot

bmitch92
Tuning in

For the last 3-4 days, suddenly both hard-wire and wifi device speeds drop from 80-150mb to sub 1mb. A reboot fixes this for around 5-6 hours but then the speeds drop again until a further reboot. 

 

Can't see any issues in my area and checked the routers cables etc and all look fine, any suggestions please?

3 REPLIES 3

Client62
Legend

Check for a street level fault via 0800 561 0061 this is an automated service.

Just checked and nothing. Thank you 

Hello bmitch92,

Thank you for making us aware of the drops in speed.

I did run a check on the area and nothing is listed.

Upon checking your signal strength coming into your hub, I did notice the up and downstream levels are out of the desired range.

This will need to be adjusted by one of our service technicians, That I can arrange for you from here.

If you don't mind, I will need to send you a private message to pass security. 
If you can check the Logo top right of your screen that would be great. 
Regards     
Gareth_L