Virgin Media Community

[Richiew1965]

Hi, trying to register a fault with my broadband. Tried the recommended VM phone number -  no joy! Anyone know where to register - or do I just refuse to pay next months bill? 😀
thanks 

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The best time to phone is 08.00.  Failing that a staff member will be along in a day or two.

If you can give some details of the problem we might be able to give some advice.

[Paul_DN]

Hi Richiew1965,

Thank you for reaching out to us in our community and welcome back, I am sorry to hear you have been experiencing issues however have been unable to register this, I have had a look but wasn't able to locate your account with details we have for you, what issues are you facing, have you checked to see if there are any known issues in your area?

Regards

Paul.