I've been with Virgin for years and not had any problems until the 8th of this month, loads of latency problems and speeds dropping down to 10mbs down (I'm on the 200 package and run in modem only mode)
it seems to be getting steady worse, here are my last three days BQM's
there doesn't seem to be any known issues in the area... any ideas
What speeds do you get at >> SamKnows << with a direct connection using a Cat 5E or better ethernet cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?
Then immediately after …
Can you Login to the Hub Settings and navigate to the Connected Devices page - what is the reported 'connection speed’ for the ethernet cable connected device you used for the speed test ?