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malc_smith
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Really bad latency - poor signal or congestion?

In south Manchester on M200 - getting really bad latency even overnight. (See BQM - ignore the offline 2-4 I was trying a different router).

Testing done with VM box in modem mode and wired connection to router.

When I run speedtest I can get occasional bursts / periods up to 200, but most of the time it sits <90. What's really bad is that latency and ping are really poor.

This means I can't conduct Zoom/Teams calls during the day and gaming is almost impossible. Zoom doesn't need more than 10mbps - so I should be able to zoom, watch Netflix and game together.

Come on VM I'm getting sick of this - my Neighbour on TalkTalk gets better latency. 

Anybody any config tips to reduce latency?

BQM Live link 

malc_smith_0-1608018354746.png

Signal levels 

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 202750000 0.5 40 256 qam 9
2 138750000 2 40 256 qam 1
3 146750000 2.7 40 256 qam 2
4 154750000 2.7 40 256 qam 3
5 162750000 2.2 40 256 qam 4
6 170750000 2.2 40 256 qam 5
7 178750000 1.5 40 256 qam 6
8 186750000 1.5 40 256 qam 7
9 194750000 1 40 256 qam 8
10 210750000 0.2 38 256 qam 10
11 218750000 0 40 256 qam 11
12 226750000 0 40 256 qam 12
13 234750000 0 40 256 qam 13
14 242750000 -0.2 40 256 qam 14
15 250750000 -0.5 38 256 qam 15
16 258750000 -1.5 38 256 qam 16
17 266750000 -1.2 38 256 qam 17
18 274750000 0 38 256 qam 18
19 282750000 0.5 38 256 qam 19
20 290750000 0.2 40 256 qam 20
21 298750000 1.2 38 256 qam 21
22 306750000 0.9 40 256 qam 22
23 314750000 1 40 256 qam 23
24 322750000 1.2 40 256 qam 24
 
 
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 38.9 5 0
2 Locked 40.9 4 0
3 Locked 38.9 4 0
4 Locked 40.3 0 0
5 Locked 40.3 5 0
6 Locked 40.3 5 0
7 Locked 40.9 0 0
8 Locked 40.3 5 0
9 Locked 40.3 5 0
10 Locked 38.9 6 0
11 Locked 40.3 6 0
12 Locked 40.3 0 0
13 Locked 38.9 4 0
14 Locked 38.9 4 0
15 Locked 38.9 11 0
16 Locked 38.9 0 0
17 Locked 38.9 8 0
18 Locked 38.6 5 0
19 Locked 40.3 5 0
20 Locked 38.9 0 0
21 Locked 38.9 19 0
22 Locked 40.3 5 0
23 Locked 40.3 4 0
24 Locked 40.9 17 0
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MikeRobbo
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Alessandro Volta
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Re: Really bad latency - poor signal or congestion?

You can either call in (08:00 is the best time) or wait on here for a few days (6 to 10 days average) until one of the VM Forum Staff comes along.

If you wait on here Do Not bump the thread it will put it further down the VM 'to do list'.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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