we have an old house with internal brick walls and struggle with wifi speeds. I have used the Virgin connect app and scanned various rooms and in 2 rooms (1 bedroom and kitchen) the signal drops out and says I need 2 boosters, but the app says you can't order it online. Short of spending hours on the phone is that something you can supply from here?
The Boosters are only Free to customers on the 1Gbs / Hub 4 contracts.
All other customers will have to pay a monthly rental and you would be better off purchasing your own much more powerful Wi-Fi broadcasting gear.
Many people have accepted that the VM Wi-Fi is poor and have purchased third party equipment that is much, much more powerful than the VM supplied kit and once set up have wondered why they waited for so long.