Virgin Media Community

[Gingerjean]

I’ve been getting random drops in speed over WiFi.  Can happen anytime when close to the hub or far away.  The speed dropped just after midnight so did a quick speed test (first picture), then noticed the speeds were up again so did another test (2nd picture).  Both speeds test were conducted within the same minute.  I’ve been a VM customer for years and years and have the M200 fibre broadband.  I logged into the hub settings earlier and noticed my 5ghz had been switched off which i did not do (I’m the only one who knows how to log into the hub).  The hub has rebooted itself randomly 3 times since the beginning of the year but assumed VM were doing some work.  Any ideas why the speed randomly drops to next to nothing??

[apcyberax]

you need to check the speed wired

[Gingerjean]

The speeds drops aren’t for long so by the time I boot up my laptop and find a spare Ethernet cable, the speeds will be back up to normal. Otherwise I can check them at anytime of day if that’s any help?