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Random PING SPIKES in game

Hi getting huge ping spikes in games cant even play !!!!!!!

 

usualy i have 30ping and now im getting atleast 200!!

not the first time im having the same problem, last time i had an enginner he changed our routte and he changed some connection problems coz downstream was to high or something.

only one pc is running now and i get 200ping what is a joke. i pay too much money for this internet. get me an ennginer to sort this **bleep** out.

https://www.speedtest.net/result/8710154905

 

Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
12990000005.540256 qam21
21870000005.940256 qam7
3195000000640256 qam8
4203000000640256 qam9
5211000000640256 qam10
62190000005.840256 qam11
72270000005.640256 qam12
82350000005.540256 qam13
92430000005.340256 qam14
102510000005.140256 qam15
112590000005.140256 qam16
12267000000540256 qam17
132750000004.840256 qam18
142830000004.640256 qam19
15291000000540256 qam20
163070000005.540256 qam22
173150000005.540256 qam23
183230000005.640256 qam24
193790000006.140256 qam25
20387000000640256 qam26
21395000000640256 qam27
224030000005.940256 qam28
234110000005.940256 qam29
244190000005.840256 qam30


Downstream bonded channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked40.950
2Locked40.38207
3Locked40.340
4Locked40.9190
5Locked40.350
6Locked40.350
7Locked40.940
8Locked40.340
9Locked40.350
10Locked40.320
11Locked40.900
12Locked40.950
13Locked40.350
14Locked40.950
15Locked40.940
16Locked40.370
17Locked40.3110
18Locked40.900
19Locked40.900
20Locked40.350
21Locked40.360
22Locked40.360
23Locked40.340
24Locked40.9110

 

Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1461999813.95512064 qam3
2394000173.95512064 qam4
3536999963.95512064 qam2
4603000193.95512064 qam1
 
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Re: Random PING SPIKES in game

Network LogTime Priority Description
25/10/2019 18:15:4Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/10/2019 18:15:5criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/10/2019 18:15:5Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/10/2019 18:15:5criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/10/2019 18:15:9Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/10/2019 18:15:14criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/10/2019 01:56:16ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/10/2019 09:01:44criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/10/2019 09:48:46ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/10/2019 15:13:48criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/10/2019 15:43:8ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/10/2019 17:41:19ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/10/2019 17:41:19noticeDHCP Renew - lease parameters tftp file-V0d8310cb0396200.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/10/2019 18:22:32ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/10/2019 18:33:51ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/10/2019 18:33:51noticeDHCP Renew - lease parameters tftp file-V0d8310cb0396200.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/10/2019 19:40:47ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/10/2019 19:59:7ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/10/2019 19:59:7noticeDHCP Renew - lease parameters tftp file-V0d8310cb0396200.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/10/2019 01:40:9criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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Re: Random PING SPIKES in game

will someone help or what

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Re: Random PING SPIKES in game

useless virgin media as always 

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Re: Random PING SPIKES in game

Hi Fezardo,

 

Thanks for posting. Sorry to hear of the broadband issues. How's things been since posting? If still the same, is it just affecting the gaming or overall usage?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: Random PING SPIKES in game

cant really tell but i think only the gaming issues.

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Re: Random PING SPIKES in game

Thanks for the reply Fezardo, 

 

Please can we take some further details about your set up? 

 

What console are you gaming online with what games / servers do you experience the ping spikes on? 

 

Regards,

 

Dean C 

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