on 10-11-2022 11:21
WiFi connection is on, but this morning is just going incredibly slowly. Far slower than it has ever been before. Basically unusable. Anyone else got similar problems?
on 10-11-2022 11:32
Hi @book87
Have you tried rebooting the hub?
Also have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.
If nothing is showing you could also try the Service Status number 0800 561 0061. This often gives details of more local issues down to postcode level.
on 10-11-2022 11:42
I have rebooted the hub and all VMs sites claim there is no area problem. I have tried to phone VM and tried to online chat them but it is impossible to get through on either.
on 10-11-2022 11:44
I have tried tsting the equipment here but it says it can't do it
on 13-11-2022 08:32
Hi book87,
Thanks for posting and sorry to hear you've been experiencing some slow speeds.
I've not been able to locate any details for you, so I've popped you over a private message for this (purple envelope, top right hand corner)
Alex_Rm