Hi Ghastous,
Changing prices is never an easy decision, which is why, unlike other providers, this is our first cable price change in 18 months. Over the last year our customers have been using their services more than ever, and data use on our network has increased by up to 95%. We need to continue investing in our network to meet this demand and ensure our broadband service continues to deliver the fastest widely-available speeds in the UK. We’re investing more than £1bn in our network – helping to improve performance and reliability for our customers.
We’re committed to supporting customers like you and providing you with greater overall value.
Whether we’re upgrading customers’ services, giving them brilliant equipment which will help them to get the most from Virgin Media, or giving them exclusive access to competitions and content, we’re always looking to do more for our customers.
Beth