on 05-05-2023 00:57
Hi, recently my BQM has been showing massive spikes for the maximum latency. I've noticed that my speeds are affected if I start a download on Steam, for example, even though I'm manually locking download speeds at 100MB/s which in the past has been no problem and allowed me to stream anything online and not buffer. Without locking the DL speed in apps like Steam I was able to download at circa 118MB/s, or as mentioned, browse/stream etc with no issues.
I'm on a HUB4, when I was on a HUB3 before upgrading to Gig1, an attenuator was attached by the technician who dropped the HUB3 off at the time. I was told the attenuator would not be needed for Gig1 when arranging the self install kit with the HUB4, and it has been fine since install over a year ago. Until now.
For ref, I am on modem only mode and use my own router (Asus RT AC-68U).
ANy advice apprecaited, maybe need a technician out to investigate?
BQM:
Answered! Go to Answer
on 24-05-2023 11:00
Done!
on 26-05-2023 11:32
Hey robbiekhan, thank you for reaching out and we hope everything is still okay?
If not please do feel free to reach out my colleague you are in PM with 🙂 Thanks
Matt - Forum Team
New around here?
on 26-05-2023 12:34
All looks good still yes!
on 28-05-2023 12:38
Great news! If you need anything, just let us know.
Have a lovely day! 🌞