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Poor wifi

Elizabeth-2023
On our wavelength

Have ran the app and one bedroom WiFi is very poor identified as 15Mb

Can I request a WiFi pod booster please

Screenshot_2023-08-22-20-34-10-471_com.virginmedia.simplewifi.jpg

2 REPLIES 2

Sabrina_B
Forum Team
Forum Team

Hi @Elizabeth-2023 👋

Thanks for reaching out to us. Apologies that you have been having issues with signal strength in your home, we can certainly assist you in obtaining a WiFi Max pod. We would need to bring you in for a private message. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

Thanks.

Sabrina

I believe the pod I am getting has an ethernet port, or 2 can I use this to connect to my printer

Thanks