Showing results for 
Search instead for 
Did you mean: 

Poor wifi

Joining in

I am on the  M100 service which apparently is meant to protan average of 108mbps download? Well just measured mine and it is 3.2Mbps!

Please fix this Virgin Media.


Very Insightful Person
Very Insightful Person
To check the speeds that VM are supplying to your Hub do it this way.

Connect a computer/laptop, with up to date drivers, via a NEW and working Cat5e/6a ethernet cable, directly to the Hub which you have put into “modem mode”

( ).

This ensures that NO other devices are connected

Test speeds at - try on 2 different browsers as Chrome sometimes gives odd results.

If they are still low – boot your device into Windows safe+networking mode - to disable any potentially interfering software - and try again.

There are many posts on here (I have a list of ~30!) where QoS software, anti-virus, unknown/flaky software, old network card drivers, corrupted browsers, bad cables or other connected devices are limiting speeds on tests.

Report back what that gets.


I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Thanks John, I will try this later after work.