For a while now I'm having poor upload speeds. It doesn't matter whether it is Wifi or ether net, it is the same. I am on the M200 package and only getting 7Mb/s.
At one point I was getting 12(whis was what I should have been getting) and then there was a boost to around 22 and then it dropped right down to 2 Mb/s. At one point my download speed also dropped and my latency was very high and my pings and jitter was high too. I then made enquiries about a new router thinking it was that and was sent a new hub 3. My upload speed jumped back to 7 and downloads did stabilise. But when I am backing up to Google cloud or other clouds, it is very slow.. I did call technical and they were insistent that I needed boosters. They wouldn't take no for an answer and so sent me them during lock down. They're still in the box as I don't need them.
Anyone official know what is happening?Why my upload speed is slow?
Ive done all the usual. Reset, unplugged devices, unplugged all ether net from hub apart from pc. Made sure connections are tight and so on.
Having spoke to virgin, nothing has been sorted out. Still only getting around 8Mb/s upload. That is on everything. Wireless or ethernet. Everything was disconnected and speed test done. I even tried disconnecting the virgin v6 box. No effect. When you are backing up a load of photos and videos from the pc, while still fast-ish, it takes a while. I just keep getting fobbed off. It can't go from 12 mbs to around 22mbs down to 4mbs then upto 8 mbs when I got the new hub 3 router.
Come on virgin give me you advertised upload speeds.