on 01-11-2023 09:11
Hi can anyone help with the process of obtaining a free pod? My speed test using the app,show 11mbps in one area of my home.
Thanks.
Answered! Go to Answer
on 04-11-2023 21:22
Are you on a contract that allows a free Pod? If not they will charge you £8 a month to rent one. You would find it more economic to buy your own WiFi extender.
on 01-11-2023 10:07
You should be able to order one Pod via the Connect app. If this is not working, just wait here a day or two for a VM Mod to pick this up and discuss with you.
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on 03-11-2023 10:15
Hi Gdog2,
Thank you for your post and welcome to our community.
I am sorry to hear about the WiFi issues you are having.
You should be able to order a pod via the connect app.
There is more information here
If you are having any issues doing so, please let us know and we can help 🙂
Vikki - Forum Team
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on 03-11-2023 11:05
Thanks for the reply,even after the result attached there is no link or suggestion to order a pod. Can you assist with this please as this is my home office.
on 04-11-2023 21:22
Are you on a contract that allows a free Pod? If not they will charge you £8 a month to rent one. You would find it more economic to buy your own WiFi extender.
on 05-11-2023 11:49
on 07-11-2023 12:01
Hey Gdog2,
I would be happy to take a further look into this for you and get a pod ordered for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L