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Poor download speed

Broadband speed has been upgraded to 200 MB with an almost guarantee not to fall below 100.  Measured over several days and varies between 60 and 70.  Why am I paying for an inferior service.  I would rally like it fixed.

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Alessandro Volta
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Re: Poor download speed

Over wired or wireless?


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Re: Poor download speed

Oh, wireless but 5 feet away from the router, which I reboot regularly.  My office upstairs gets speeds abut a third of this.

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Alessandro Volta
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Re: Poor download speed

Wireless speeds and connectivity aren’t guaranteed and as such aren’t covered under the minimum speed promise  

You need to speedtest when wired direct to the hub 


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