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edsel_trindade
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Poor Speed on 1 GB Plan

Hi,

 

I have been getting poor speeds despite being on the 1GB plan.

I am getting no DOCSIS 3.1 channels, can someone advise what to do?

WS3 1DY - Post Code

Cable Modem Status Item Status Comments Channel Overview Downstream Upstream

Cable Modem Status
Online
DOCSIS 3.1
Primary downstream channel
Locked
SC-QAM
DOCSIS 3.0 channels
31
4
DOCSIS 3.1 channels
0
0
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jbrennand
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Re: Poor Speed on 1 GB Plan

Bad speeds - what speeds - and on what devices - and - on wifi and/or ethernet cable connections?

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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edsel_trindade
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Re: Poor Speed on 1 GB Plan

Hi,

Connected to the hub 4 directly via cat 7 cables...

download speeds at 300 MBPS. ( Using Sam Knows)

661 MB to the Hub and 299 mb to the computer. On a 1 GB package.

Only 1 device connected so far which is a laptop.

 

Thanks

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edsel_trindade
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Re: Poor Speed on 1 GB Plan

I have just checked now, and the speeds are 94 mbps

Thanks

Regards,

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jbrennand
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Re: Poor Speed on 1 GB Plan

you are confusing things by running the same thing on two threads - stick to one - I replied there and not doing it again 🙂

https://community.virginmedia.com/t5/Speed/Speed-Drops-for-1-GB/td-p/4844042

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
edsel_trindade
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Re: Poor Speed on 1 GB Plan

replied on the other thread 🙂😁

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