Poor Speed on 1 GB Plan

[edsel_trindade]

Hi,

I have been getting poor speeds despite being on the 1GB plan.

I am getting no DOCSIS 3.1 channels, can someone advise what to do?

WS3 1DY - Post Code

Cable Modem Status Item Status Comments Channel Overview Downstream Upstream

Cable Modem Status	Online	DOCSIS 3.1
Primary downstream channel	Locked	SC-QAM
DOCSIS 3.0 channels	31	4
DOCSIS 3.1 channels	0	0

[jbrennand]

Bad speeds - what speeds - and on what devices - and - on wifi and/or ethernet cable connections?

[edsel_trindade]

Hi,

Connected to the hub 4 directly via cat 7 cables...

download speeds at 300 MBPS. ( Using Sam Knows)

661 MB to the Hub and 299 mb to the computer. On a 1 GB package.

Only 1 device connected so far which is a laptop.

Thanks

[edsel_trindade]

I have just checked now, and the speeds are 94 mbps

Thanks

Regards,

[jbrennand]

you are confusing things by running the same thing on two threads - stick to one - I replied there and not doing it again 🙂

https://community.virginmedia.com/t5/Speed/Speed-Drops-for-1-GB/td-p/4844042

[edsel_trindade]

replied on the other thread 🙂😁