Poor Broadband speed

[JohnMorr]

Notice over a few days now that the internet & emails speed is slow and tested as max 20Mbps which is way down from previous speeds (100Mbps).  Nothing has changed in the house (previous similar post November 2020) which could affect the broadband speed.  Just on the point of renewing contract with Virgin Media.

Regards

John

[JohnMorr]

Broadband Quality Monitor | thinkbroadband with upgrade 28/2/2022

[Paulina_Z]

Hi @JohnMorr,

Thank you for coming back to us about your ongoing speed concerns. 

I have been able to run a check on your connection and I cannot see any issues that would be impacting your speeds or connection.

Have you been able to run a speed test via a wired connection? What speeds are you receiving?

Keep us updated if you can. Thank you.

[JohnMorr]

Hi Paulina_Z. I have up graded my laptop wifi so getting speeds around the house.  If I have any further issues I will come back to the forum. 

Thank you

John 

[Ryan_N]

Not problem - thank you for updating the thread. 

Cheers, 

Ryan.