We have the 350Mbps package but Ethernet connection from router to laptop using speedtest.net shows only 100-150Mbps coming into the house. WiFi connection constantly drops out, Virgin came and split the 2.5GHz and 5GHz into 2 last March thinking that the connection was getting stuck between the two….hasn’t made any difference. Slow speeds to begin with are far below what we pay for. The whole thing needs someone looking at an overhauling. Otherwise we will be leaving. Our speeds are below the limit for exiting our contract without penalty!