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Ping Jitter problems

I have been experiencing ping jitter issues despite using a wired connection. This is a very frustrating experience for gaming as it relies on a consistent internet connection. My ping jitter reaches upwards of 100ping at times which makes for an unplayable experience. Had this issue in the past and the same issue seems to be occurring.

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Re: Ping Jitter problems

Hi,

Can you post your routers network stats for downstream and upstream please also which games are you playing as i know CS:GO and Modern Warfare are currently facing problems with spikes.

Cheers,
Phil

Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Ping Jitter problems

7F0AE8F7-5BB5-400F-89E9-4ED9D8C244E1.png7052CDD4-8E17-446E-8684-B56EA30041E4.png32FD9A95-7011-42BF-BFE1-B04334F55EE7.png

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Re: Ping Jitter problems

Downstream:

https://gyazo.com/9a8896ce87cfb5e811d1c3e39b2adedf

https://gyazo.com/46c3d682c39578978b90f6bdddd0250a

Upstream:

https://gyazo.com/72255f9af333756223febe6541c8334a

Posted this 3 weeks ago and the same problem remains. I can assure you it is not to do with the game I am playing, the sole issue is my ping jitter being high, which makes playing video games unplayable. Not getting the service which is being payed for and it needs resolving ASAP.

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Re: Ping Jitter problems

What area are you in?

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Re: Ping Jitter problems

Stockton Heath, Warrington

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Re: Ping Jitter problems

Can i get an update please?

 

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Re: Ping Jitter problems

Hi would be nice if i could get this resolved, as i said it's a pain being in lockdown and my internet being unstable

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Re: Ping Jitter problems

Getting really impatient here

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Ping jitter

https://community.virginmedia.com/t5/Speed/Ping-Jitter-problems/td-p/4183329

already made a post detailing upstream/downstream connection and my area 

people who game know pong jittering makes gaming unplayable 

tried to call up virgin but got cut off, hopefully you can redeem yourselves by providing better customer service by helping resolve this issue for me, thanks 

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