Virgin Media Community

[Ant92grice]

I have only once got the 200 mbs on. Speed test conveniently was after my 5th phone call to virgin media having only been a customer for less than 24 hours.

I was then provide a booster free on day 3 after having issue with range, that worked fine for all of about 2 days now when running speed test only get between 15 and 30 mbs avg. 

Appciate everyone is working from home myself included but this is rediculus my mobile delivers better speeds!! 

Any advice very welcome virgin directly have been awful 

Can't call up please can anyone assist as to why I am getting half the speed I was getting with sky for more than double the cost and not even  lose the the kind of speed I am paying for

[Stumac1980]

Please PM me with your account number and area reference and I can take a look at this for you.
Thanks,
Stuart
I am a Virgin Field Technician. All and any advice given is based on my experience in the field or my personal experiences with my own set up at home. If my answer was helpful to you please mark as helpful or consider leaving the post some kudos.

[Ant92grice]

Have pm'd you