Hi, I've recently moved home and at the new address there was a previous VM install, so I brought my existing router and got set up as expected. All seemed fine but I'm now experiencing constant dropped packets and appalling connection issues. It seems to be triggered by using the upload in any meaningful capacity, e.g. video chat, but I'm not certain.
BQM above shows the awful connection yesterday until around 11am, when restarting the router eventually seemed to sort it for most of the day. But again it happened in the evening, and this morning the connection is unusable again.
Could anyone please let me know how I might be able to resolve this?
Re: Packet loss / dropped connection / poor upload
Thanks for your post and apologies to see you are having issues with your connection.
Checking things at this end, I can see no reason why you would be having these drop outs. All power levels and signal levels look good, there are no timeouts showing as being recorded and the area network cable you are on has no issues either.
The hub is showing as being online for 11 hours and the WiFi side of the network looks good with no low signal or coverage issues.
Since the Hub was rebooted last night, have you see the same kind of issues or have things sorted themselves out? Let us know so we can investigate further for you.