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Moderator (Retired) Ralph_R
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Message 11 of 13
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Re: Packet Loss

Hi andf,

Apologies for the ongoing issues with packet loss and increased latency, our network engineers are currently investigating a fault affecting parts of N1 and N2 postcode areas.

The estimated fix date is set at 10/01.

 

Ralph_R
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andf
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Message 12 of 13
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Re: Packet Loss

Hi Ralph_R,

Thanks for having provided an answer to my original post. 

To be fair, it seems that yesterday VM managed to solve the issue, after 16 days, there are only some minor spikes in packet loss:

Alas,  I have already cancelled my subscription.

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Moderator (Retired) Ralph_R
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Message 13 of 13
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Re: Packet Loss

Sorry to see you go, it took our faults and networks teams longer than anticipated to pin down the trouble and fix things 😞

I would thank those that contributed on the various threads reporting the issue, this really helped raise the awareness of the fault and contribute to it's eventual remedy.

Kind rgds

Ralph_R
Forum Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules