Hi - I hoping someone can help me.
I have been having ping issues and drop outs. Speed is usually okay but sometimes does go down where streaming is difficult. Worst of all is that working from home is becoming impossible with high latency and ping jitters. (All equipment is mostly hardwired with cat 6. Ubiquiti wifi plugged in)
I have tried all the hub diagnostics with the latest drop out and 'help' noting: 
On looking at this helpful forum, I've monitored my network:
My BQM

Can someone on the virgin side help here.....