Hi,
I'm a new customer (have had Virgin Media broadband in the past) and I'm suffering from some odd instability when downloading torrents and in general. Not sure if the problems are related.
Firstly when I'm downloading a torrent the whole connection will throttle to the point where it's not usable, not just the torrent download but the whole internet connection via both wired and wifi. The torrent will download at a few kbps so it's not using the full 500mbps and therefore causing a bandwidth issue... though pausing the torrent will immediately fix the issue and the connection returns to normal. Seems to be identical to this? https://community.virginmedia.com/t5/Speed/Virgin-Media-throttling-P2P/td-p/4142828
Throughout the day I'm also getting intermittent connection drops. Has been happening since I signed up.
Any help would be appreciated!
My Superhub 3 stats:
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 443000000 | 5 | 38 | 256 qam | 37 |
2 | 251000000 | 2.2 | 38 | 256 qam | 15 |
3 | 259000000 | 2.7 | 38 | 256 qam | 16 |
4 | 267000000 | 3 | 38 | 256 qam | 17 |
5 | 275000000 | 3.2 | 38 | 256 qam | 18 |
6 | 283000000 | 3.7 | 38 | 256 qam | 19 |
7 | 291000000 | 4.3 | 38 | 256 qam | 20 |
8 | 299000000 | 5 | 38 | 256 qam | 21 |
9 | 307000000 | 5.6 | 38 | 256 qam | 22 |
10 | 315000000 | 6.1 | 38 | 256 qam | 23 |
11 | 323000000 | 6.5 | 38 | 256 qam | 24 |
12 | 347000000 | 7 | 38 | 256 qam | 25 |
13 | 355000000 | 7.1 | 38 | 256 qam | 26 |
14 | 363000000 | 6.6 | 38 | 256 qam | 27 |
15 | 371000000 | 6.1 | 38 | 256 qam | 28 |
16 | 379000000 | 5.8 | 38 | 256 qam | 29 |
17 | 387000000 | 5.4 | 38 | 256 qam | 30 |
18 | 395000000 | 5.5 | 38 | 256 qam | 31 |
19 | 403000000 | 5.5 | 38 | 256 qam | 32 |
20 | 411000000 | 5.5 | 38 | 256 qam | 33 |
21 | 419000000 | 5.5 | 38 | 256 qam | 34 |
22 | 427000000 | 5.5 | 38 | 256 qam | 35 |
23 | 435000000 | 5.3 | 38 | 256 qam | 36 |
24 | 451000000 | 4.8 | 38 | 256 qam | 38 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 38.6 | 197 | 0 |
2 | Locked | 38.6 | 528 | 25 |
3 | Locked | 38.6 | 398 | 0 |
4 | Locked | 38.9 | 369 | 0 |
5 | Locked | 38.9 | 375 | 0 |
6 | Locked | 38.6 | 389 | 0 |
7 | Locked | 38.9 | 242 | 0 |
8 | Locked | 38.6 | 207 | 0 |
9 | Locked | 38.9 | 182 | 0 |
10 | Locked | 38.6 | 168 | 0 |
11 | Locked | 38.9 | 150 | 0 |
12 | Locked | 38.9 | 260 | 0 |
13 | Locked | 38.9 | 223 | 27 |
14 | Locked | 38.9 | 202 | 0 |
15 | Locked | 38.9 | 199 | 0 |
16 | Locked | 38.9 | 227 | 67 |
17 | Locked | 38.9 | 204 | 0 |
18 | Locked | 38.6 | 125 | 0 |
19 | Locked | 38.9 | 149 | 13 |
20 | Locked | 38.9 | 148 | 0 |
21 | Locked | 38.9 | 184 | 14 |
22 | Locked | 38.9 | 220 | 14 |
23 | Locked | 38.9 | 191 | 16 |
24 | Locked | 38.6 | 259 | 0 |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 53700000 | 4.725 | 5120 | 64 qam | 2 |
2 | 39400000 | 4.675 | 5120 | 64 qam | 4 |
3 | 46200000 | 4.725 | 5120 | 64 qam | 3 |
4 | 60300000 | 4.725 | 5120 | 64 qam | 1 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |