Menu
Reply
MJO72
  • 2
  • 0
  • 0
Joining in
161 Views
Message 1 of 1
Flag for a moderator

Outage everyday for 6 weeks

Virgin Media, #Stay Connected
 
Anything but stay connected.
Fault codes / ID
Today F008764808
Yesterday F00876774
Previous days F008760709 - F008753266 - F008751579
and the list goes on, everyday for 6 weeks.
2 children at home not being able to complete school work.
Call customer services who say they can't do anything whilst there is an Outage in the area and I got to wait until it's fixed. Every single day NO broadband or TV and an engineer is on there way to fix the fault.
Can't tech look at my Hub details to see how many times I've been off line. I've also made a number of complaint and waiting for the reply, If I don't get any help from the resolution centre, I will be taking this up with OFCOM.
Tags (1)
0 Kudos
Reply