Suffered a network outage in my local area on 26/08/2020 and since then when it came back on my speeds have never been the same. Stats are as follows:
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
stream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
Time Priority Description
Can you carry out a couple of speed tests at speedtest.net using a direct connection using a Cat 5E/6 cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected.
Ensure that the Network Interface Card (NIC) drivers are up to date.
Then post the links to the results on here.
Your >> BQM << has just started but I can see that it is displaying quite high latency.
You may be affected by local high utilisation.
I would advise you to wait for one of the VM Staff to pick up the thread but this may take a few days.
Thanks for posting and welcome to the community. My apologies for the lower than expected speeds.
I've had a check on our system today and the levels are all in spec, no issues showing.
The speedtests you've ran, were they done on a wireless or a wired connection?
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They were on a wired connection and in modem mode.
Thanks can you do the test in router mode (wired) with only 1 device connected to the internet?