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Only getting 2mb

Hi

Only getting 2mb download (pay for 200mb)

Have only been getting 50mb in the last 2 weeks

I work from home and about to go on a conference call.....!!!! 2Mb is not going to help.

So how do i fix this ASAP and how do i get a credit to my account for the very poor internet?

Many thanks

 

 

 

 

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Re: Only getting 2mb

What Hub is it? If a Hub3 - try this

Firstly, make sure the Hub's sticker/card with the two passwords on it is still there and legible or you will be stuffed ! If its not – DON’T DO IT !

With the Hub switched "on" disconnect any ethernet connections and push in the pin on the back/side/bottom of the Hub with the end of a paperclip/thin nail or similar (bigger items like ball point pen ends may not press it in far enough) until you feel it at the “stop point” and hold it there firmly for a "timed" minimum of 60 seconds do NOT restart the Hub after that. Leave it 5' or so to stabilise and then your passwords/passphrase for both the Hub settings and the Wifi networks will revert to the two printed on the Hub sticker on its base/side/card. Make sure you use the wifi one for devices connecting to the wifi and the settings one to access the Hub.

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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