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Message 21 of 29
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Re: Only getting 230mb not 500

100.0 mbps it says

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Alessandro Volta
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Message 22 of 29
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Re: Only getting 230mb not 500

You need to check the Network Interface Card [NIC] in the PC Settings.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Message 23 of 29
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Re: Only getting 230mb not 500

Laptop as got realtek pcie fe family controller

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Alessandro Volta
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Message 24 of 29
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Re: Only getting 230mb not 500

What speed is it set to ?

 


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Message 25 of 29
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Re: Only getting 230mb not 500

Says on internet that it's 100mb/s (Fast Ethernet) 

 

Tbh, I think I'm just going to leave virgin media, never known a company that is so poor at solving issues.

The hub 3.0 is crap, the WiFi coverage is very poor and never get the speed that's being paid for. Even on a usb wireless card that has the latest technology, still get 230mb.

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Alessandro Volta
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Message 26 of 29
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Re: Only getting 230mb not 500

If the NIC is 100Mbs that is the maximum you will get from it.

As for the Wi-Fi USB Adaptor, the problem you have is the environment that the Wi-Fi is working in.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Message 27 of 29
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Re: Only getting 230mb not 500

Even when stood next to router it's the same. 

 

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Alessandro Volta
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Message 28 of 29
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Re: Only getting 230mb not 500

Can you do a couple of speed tests at speedtest.net and post the results on here.

Do this for the ethernet connected device and the Wi-Fi connected device.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Message 29 of 29
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Re: Only getting 230mb not 500

Thanks for the post Gonefishing, have you been able to run the speed test as suggested above? 

 

How are things looking today?

 

Let us know, Emily.

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