Virgin Media Community

[deno37]

I am only getting around 10Mbs on my Virgin media connection M350 Fibre Broadband - Why is this.... I am paying for much faster & simply not getting anywhere near advertised speed

[japitts]

You are checking over an Ethernet cabled device aren't you? I ask because VM don't guarantee speeds over wireless, and you've not specified.

Are those speeds consistent, or do they vary?

1: Let's get all your modem stats.. Goto to http://192.168.0.1 (or http://192.168.100.1 - if in modem mode) but don't log in. Click on "router status", and copy & paste the data from each of the tabs.

2: If you haven't already, please setup a Broadband Quality Monitor and post a link to your live graph. It monitors your connection 24/7 and provides excellent diagnosis of any underlying issues.

[Chris_W1]

HI deno37, thanks for the message and welcome back to the forums. Would you be able to do what japitts has suggested and let us know. Please let the BQM run for at least 24 hours and post the results here: - Chris