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RyanK2692
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On going speed issues

Hi there,

I am wondering if anyone can help and advise!

For the last few weeks, my WiFi performance has been shockingly poor. After going through several troubleshooting steps, I'm getting WiFi boosters delivered soon.

However, since speaking with this advisor, my actual sync speed has dropped to around the 200mbps mark ; I've got the Ultimate Oomph bundle.

This 200Mb/s is being obtained via a wired connection on a device that has very consistently received around 520Mb/s previously with no problems at all.

 

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1331000000-1.238256 qam25
2267000000-1.738256 qam17
3275000000-238256 qam18
4283000000-2.538256 qam19
5291000000-1.538256 qam20
6299000000-0.738256 qam21
7307000000-1.538256 qam22
8315000000-238256 qam23
9323000000-1.738256 qam24
10339000000-238256 qam26
11347000000-238256 qam27
12355000000-1.738256 qam28
13363000000-1.738256 qam29
14371000000-2.938256 qam30
15379000000-2.538256 qam31
16387000000-2.238256 qam32
17395000000-2.238256 qam33
18403000000-338256 qam34
19411000000-2.938256 qam35
20419000000-2.438256 qam36
21427000000-2.738256 qam37
22435000000-3.538256 qam38
23443000000-3.438256 qam39
24451000000-2.938256 qam40



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.650
2Locked38.650
3Locked38.960
4Locked38.600
5Locked38.650
6Locked38.640
7Locked38.650
8Locked38.900
9Locked38.650
10Locked38.910
11Locked38.650
12Locked38.960
13Locked38.660
14Locked38.600
15Locked38.640
16Locked38.950
17Locked38.960
18Locked38.900
19Locked38.900
20Locked38.640
21Locked38.650
22Locked38.600
23Locked38.950
24Locked38.600

 

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RyanK2692
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Re: On going speed issues

Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 46199991 5.075 5120 64 qam 11
2 39399976 5.075 5120 64 qam 12
3 53700036 5.075 5120 64 qam 10
4 60299983 5.075 5120 64 qam 9


Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0

Network Log
Time Priority Description
21/06/2020 11:58:42 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/06/2020 11:11:10 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/06/2020 04:55:55 Error DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/06/2020 00:22:34 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/06/2020 06:57:23 Error DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/06/2020 21:56:25 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/06/2020 09:44:8 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/06/2020 09:33:52 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
15/06/2020 20:06:2 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
15/06/2020 19:35:11 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/01/1970 00:01:35 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
15/06/2020 16:18:8 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/06/2020 19:45:42 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/06/2020 09:54:36 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/06/2020 23:23:18 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/06/2020 21:14:19 notice DHCP Renew - lease parameters tftp file-Vcb573b2ee9a9587e.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/06/2020 21:14:19 Error DHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/06/2020 15:52:3 Error DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/06/2020 11:06:8 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/06/2020 10:29:49 Error DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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gary_dexter
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Alessandro Volta
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Re: On going speed issues

What wired device are you Speedtesting with? 


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RyanK2692
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Re: On going speed issues

Sorry, I thought I had posted that ; my mistake!

It's my desktop, running windows 10 and on the latest software if that makes a difference 🙂 

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RyanK2692
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Re: On going speed issues

Issue seems to have resolved itself this morning. Now sitting at a speed test result of 590Mbps for some reason 🙂

 

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