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Cabby
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Not reaching guaranteed speed

My ethernet and wifi connection are sitting at around 110Mbps down and 10Mbps up when doing a speed test. I bought the M350 so I should be getting much more than that. I've tried changing the ethernet cable to a cat6 one, reset the router completely and put the router in modem mode but so far nothing has seemed to change. Just wondering if there is any solution to this.

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apcyberax
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Re: Not reaching guaranteed speed

are you sure you are using a giabit ethernet card

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Cabby
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Re: Not reaching guaranteed speed

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1139000000538256 qam1
2147000000540256 qam2
3155000000540256 qam3
41630000005.140256 qam4
51710000005.340256 qam5
61790000005.438256 qam6
71870000005.338256 qam7
81950000005.440256 qam8
92030000005.340256 qam9
102110000005.340256 qam10
112190000005.340256 qam11
12227000000540256 qam12
13235000000540256 qam13
142430000004.940256 qam14
152510000004.840256 qam15
162590000004.940256 qam16
172670000004.540256 qam17
182750000004.340256 qam18
192830000004.140256 qam19
202910000003.938256 qam20
21299000000438256 qam21
223070000003.940256 qam22
23315000000440256 qam23
24323000000440256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.940
2Locked40.350
3Locked40.370
4Locked40.380
5Locked40.380
6Locked38.9110
7Locked38.6140
8Locked40.990
9Locked40.380
10Locked40.3150
11Locked40.350
12Locked40.360
13Locked40.3180
14Locked40.370
15Locked40.3110
16Locked40.380
17Locked40.9100
18Locked40.3170
19Locked40.3130
20Locked38.960
21Locked38.9100
22Locked40.960
23Locked40.9210
24Locked40.3100
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Cabby
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Re: Not reaching guaranteed speed

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

15370014535.5512064 qam6
26030001535.5512064 qam5
34620018135.5512064 qam7
43939999035.8512064 qam8



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0010
2ATDMA0000
3ATDMA0010
4ATDMA0000
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Cabby
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Re: Not reaching guaranteed speed

General Configuration

Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
cmreg-vmdg505-bbt057+voc-b.cm



Primary Downstream Service Flow

SFID91136
Max Traffic Rate117000047
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow

SFID91135
Max Traffic Rate10500047
Max Traffic Burst16320
Min Traffic Rate0
Max Concatenated Burst16320
Scheduling TypeBestEffort
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Cabby
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Re: Not reaching guaranteed speed

Network Log

Time Priority Description

02/02/2021 19:01:23noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
02/02/2021 03:25:3criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
02/02/2021 00:53:35noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
02/02/2021 00:53:21Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 22:40:41criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 21:59:27noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 21:31:5criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 12:46:0noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 12:45:52Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 10:24:30noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 10:24:20Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 10:22:41noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 10:22:34Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 10:21:34noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 10:19:57Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 10:01:26ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 09:33:29noticeSW download Successful - Via Config file
01/02/2021 09:30:14noticeSW Download INIT - Via Config file
01/02/2021 09:30:9ErrorDisruption during SW download - Power Failure
01/02/2021 09:27:27noticeSW Download INIT - Via Config file
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apcyberax
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Helpful Answer

Re: Not reaching guaranteed speed

Max Traffic Rate 117000047

you are only on the 100mbps service

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Cabby
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Re: Not reaching guaranteed speed

Cabby_1-1612293099417.png

Yes

 

 

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