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Chasbar
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Not getting speeds paid for

For nearly 2 months now my broadband speed has fallen well below my 100 mb contract speed,mainly around the 40-50 mbs range.I have no idea how to actually get in touch with Virgin,and yes I've run all the tests that are suggested.

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MikeRobbo
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Alessandro Volta
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Re: Not getting speeds paid for

Which Hub do you have ?

 

What speeds do you get at >> speedtest.net << with a direct connection using a Cat 5E or better cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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