Not achieving 1Gig after upgrade

[Slippy_slaney]

Hi

I upgraded to the ultimate volt GIG1 package a few months ago. I have a superhub 4 running in modem mode. The wifi being through an ASUS AC1500 mesh. I have my desktop connected via ethernet. Running a speed check on the desktop through ethernet the max download speed has been ~ 550mbit. This is the same speed that I was getting before the upgrade. How do I know whether I have actually been upgraded to 1GiG?  

[HavencroftKev]

It's worth noting that some equipment isn't capable of receiving 1GB.   

[carl_pearce]

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@Slippy_slaney wrote:

Hi

I upgraded to the ultimate volt GIG1 package a few months ago. I have a superhub 4 running in modem mode. The wifi being through an ASUS AC1500 mesh. I have my desktop connected via ethernet. Running a speed check on the desktop through ethernet the max download speed has been ~ 550mbit. This is the same speed that I was getting before the upgrade. How do I know whether I have actually been upgraded to 1GiG?  

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Access your Hub on 192.168.0.1, or in this case 192.168.100.1 in modem mode, select 'Check router status' under the login box, then check the 'Configuration' tab.

Should look like this:

General Configuration

Network access	true
Maximum Number of CPEs	1
Baseline Privacy	true
DOCSIS Mode	3.1
Config file	87dsfd;kfoA,.iyewrkldJKDH

Primary Downstream Service Flow

SFID	889
Max Traffic Rate	1200000450
Max Traffic Burst	42600
Min Traffic Rate	0

Primary Upstream Service Flow

SFID	1420
Max Traffic Rate	55000270
Max Traffic Burst	42600
Min Traffic Rate	0
Max Concatenated Burst	16320
Scheduling Type	bestEffort

[Slippy_slaney]

Looks similar but not 100 % same

General Configuration

Network access	true
Maximum Number of CPEs	1
Baseline Privacy	true
DOCSIS Mode	3.1
Config file	cmreg-vmdg640-bbt076-b.cm

Primary Downstream Service Flow

SFID	60538
Max Traffic Rate	1230000450
Max Traffic Burst	42600
Min Traffic Rate	0

Primary Upstream Service Flow

SFID	60537
Max Traffic Rate	55000270
Max Traffic Burst	42600
Min Traffic Rate	0
Max Concatenated Burst	42600
Scheduling Type	bestEffort

[carl_pearce]

It's the two numbers I highlighted that matter, so yes, you have been upgraded.

Ensure all QOS options are disabled on the ASUS.

What speed do you get here:

https://proof.ovh.net/

[Slippy_slaney]

Hi

From the link provided

Cheers

Slippy

[carl_pearce · Accepted solution]

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@Slippy_slaney wrote:

Hi

From the link provided

Cheers

Slippy

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Seems reasonable then.

I'd still check your Asus for any QOS settings.

Note that you are limited to 940Mbps when connecting your own router due to the 1Gbps Ethernet ports.

[Slippy_slaney]

Thanks for your help

Cheers

Jeff

[HavencroftKev]

These are my figures, I notice the "Primary Downstream Service Flow - Max Traffic Rate" number is different to both the above.

Would my numbers also suggest I am on 1Gbps broadband?

 

General Configuration

Network access	true
Maximum Number of CPEs	1
Baseline Privacy	true
DOCSIS Mode	3.1
Config file	cmreg-vmdg640-bbt076-b.cm

Primary Downstream Service Flow

SFID	194804
Max Traffic Rate	1230000450
Max Traffic Burst	42600
Min Traffic Rate	0

Primary Upstream Service Flow

SFID	194803
Max Traffic Rate	55000270
Max Traffic Burst	42600
Min Traffic Rate	0
Max Concatenated Burst	42600
Scheduling Type	bestEffort

[carl_pearce]

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@HavencroftKev wrote:

These are my figures, I notice the "Primary Downstream Service Flow - Max Traffic Rate" number is different to both the above.

Would my numbers also suggest I am on 1Gbps broadband?

 

General Configuration

Network access	true
Maximum Number of CPEs	1
Baseline Privacy	true
DOCSIS Mode	3.1
Config file	cmreg-vmdg640-bbt076-b.cm

Primary Downstream Service Flow

SFID	194804
Max Traffic Rate	1230000450
Max Traffic Burst	42600
Min Traffic Rate	0

Primary Upstream Service Flow

SFID	194803
Max Traffic Rate	55000270
Max Traffic Burst	42600
Min Traffic Rate	0
Max Concatenated Burst	42600
Scheduling Type	bestEffort

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Yes, you are configured for Gig1.