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Keryl-and-matt
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Joining in
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Not able to upgrade broadband online

Is there a problem with upgrading broadband online? I repeatedly get an error page, to say oops! sorry unable to change your package online. I try the chat, but the computer bots keep sending me back to the online pages to ask to upgrade or complain which tell me go back to the online pages that I am able to use.

Is my only option to phone the customer centre? 

gary_dexter
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Alessandro Volta
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Re: Not able to upgrade broadband online

Yes call up


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