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No services BD2 area

Joining in

We lost connection on Monday 27th and still no service yet and nothing from Virgin on what the problem is. It has gone from being fixed by 12.45am Tuesday to now saying 6pm tonight. For someone who works from home the only connection is through my mobile. It would have been nice to of been told what the actual problem is. 


Very Insightful Person
Very Insightful Person

VM do not advise what the problems are. 99% of users are non technical and probably would not understand the reason.

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Forum Team
Forum Team

Hi @Taliesin73 

Welcome to the community forums. 

Sorry to hear that you were experiencing service issues early this week. I have check the systems at my side and can see this is now closed as resolved. How are your services at this time? Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :). 

Here to help 🙂
Virgin Media Forums Agent